Right of withdrawal of 14 days 

Withdrawal form: Download

  1. The provisions apply only to the buyer, who has closed the purchase contract in the position of a consumer within the meaning  of effective legal regulations of the Czech Republic.
  2. The consumer is entitled to withdraw from the purchase contract and without giving a reason within 14 days, whereas the period ends with the expiry of fourteen days from the day on which (i.) the consumer or a third party designated by him other than the carrier takes over the goods, (ii.) or the last piece of goods, if the consumer orders several pieces of goods that are delivered separately in one order, (iii.) or the last item or part of the delivery goods consisting of several items or parts. To meet the deadline for withdrawal, it is sufficient to send the withdrawal notice before the aforementioned period has expired. To withdraw, the consumer may use the withdrawal form, which is available here: https://www.purityvision.com/withdrawal/ 

The buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of:

- perishable goods or goods with a short shelf life, as well as goods that, due to their nature, have been irreversibly mixed with other goods after delivery,

- goods in sealed packaging, which for reasons of health protection or hygiene reasons are not suitable to return after the buyer has broken them,

- if the defect in the item is insignificant in the sense of § 2171 paragraph 3 of the Civil Code.

  1. In the event of withdrawal from the contract, the consumer shall send or hand over to the seller undamaged goods showing no signs of use to the seller in the original packaging (if possible) and with all accessories and documentation, secured so that it cannot be damaged during transport. The seller recommends insuring the shipment. The costs associated with returning the goods shall be borne by the consumer. Packages sent cash on delivery will not be accepted by the seller. The buyer must send back the goods without undue delay and in any case by no later than 14 days from the day on which the cancellation of the order was made. The buyer will have to pay compensation for any deterioration of the goods if the value of the goods diminishes due to the buyer’s improper handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).
  2. If the consumer withdraws from the contract, the seller will return to the consumer without undue delay, no later than fourteen days from the withdrawal from the contract, all funds, including delivery costs, which he received from the buyer on the basis of the contract, in the same way. The seller will return the money received to the consumer in another way only if the consumer has agreed to it and if it does not incur additional costs. However if the consumer has chosen a method other than the cheapest method of delivery of the goods offered by the seller, the seller will refund the cost of delivery of the goods to the consumer in the amount corresponding to the cheapest method of delivery of the goods offered. If the consumer withdraws from the purchase contract, the seller is not obliged to return the received funds to the consumer until he receives the goods or until the consumer proves to him that he has sent the goods back, whichever occurs first.

 

 

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